SAP Knowledge Base Article - Public

2233720 - The label for location / division / department is translated in the job requisition/offer detail template, but the translation doesn't appear in the UI - RCM

Symptom

The label for location / division / department is translated in the job requisition/offer detail template, but the translation doesn't appear in the UI.

Environment

SuccessFactors Recruiting Management -  All Versions

Cause

Standard fields "loaction", "division" and "department" are specific fields which strongly correlate with the Employee Profile (E.g. Values for these fields are automatically assembled based on the values present in the corresponding field on active and inactive users in the BizX user database).


Relabeling the fields is not supported via XML Template Changes (via Provisioning nor Manage Templates) and is also not supported via Text Replacement in Admin Center or Job Requisition System Field Labels in Provisioning.

Resolution

Relabeling these fields is only possible to be accomplished via Tier 3 Language Pack customizations or via Manage Languages feature in Admin Center.

For complete information about these two features and how to customize this label, please check the following articles:

  • 2088077 - How to localize / change labels on BizX?
  • 2576546 - Working with Manage Language Feature - Platform

Observation:

If you want to download the standard labels to use as base for the new locale, the file will contain the following value for these fields:

"Key","en_US"
"RECRUITING_DEPARTMENT_OBJECT","$(Department)"

"RECRUITING_DIVISION_OBJECT","$(Division)"

"RECRUITING_LOCATION_OBJECT","$(Locaion)"

However, if you just update the label and follow the same format, it will generate an error in the UI and the system will concatenate questions marks to your label. For example, if you try to upload the field and use the value for your label as "$(Department Example)", in the UI you will see ??? Department Example ???.

In order to prevent this issue, you have to remove the dollar signal ($) and the parentheses and use just the value, e.g. "RECRUITING_DEPARTMENT_OBJECT","Department Example".

See Also

RCM-54230

Keywords

questions mark added in the label, not able to update label for division, department, location , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core all versions