SAP Knowledge Base Article - Public

2233530 - Jobs available on RMK career site before the posting start date in RCM

Symptom

Future posting date jobs in RCM are visible on RMK career site due to which candidates encounter an unavailable job on RCM career site, while applying for job on RMK career site, and unable to complete the job application.

This results in a bad candidate experience.

Environment

Recruiting Marketing (RMK)

Recruiting Management (RCM)

Reproducing the Issue

1. A job is posted externally on External Posting/Corporate Posting with future Posting Start Date, say - 25th Oct, 2016 and the date when it was posted by recruiter (or any user with posting permission) was an older (greater) date, say - 20th Oct, 2016

2. The job will not appear on RCM external career site

3. The job will appear on RMK career site

Cause

This is because of misconfiguration at RMK end. There is a switch in RMK command center which is disabled.

The switch is called "Job Start on (JATS)" and it works with Real Time Job Sync (RTJS) job collection method.

Resolution

Please login a case with SuccessFactors Recruiting Marketing cloud support team asking to enable the switch in command center.

 

The switch can be enabled in command center from the following path:

 

Site --> Site Setup --> Settings --> Job Start On (JATS)

 

How switch works when it is enabled?

When enabled, the date listed for the Job Start Date is checked during a nightly process. If that date is equal or greater than the current date, the job will be made active. This prevents jobs from appearing in the RMK system before they are live in the ATS (RCM).

Keywords

RMK, Job Posting, Start Date Posting start date Future posting date , KBA , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions