SAP Knowledge Base Article - Public

2233329 - Bizx Platform - The assertion must contain the service provider www.successfactors.com - Single Sign On

Symptom

  • In SSO Error logs in provisioning you get the error: The assertion must contain the service provider www.successfactors.com or the company-wide service provider www.successfactors.com/XXXXXXX  within the Audience list: [http://www.successfactors.com]

Environment

  • Bizx Platform

Cause

  • The customer's IdP (identity provider) is sending the www.successfactors.com/XXXXXXX entity ID in the SAML response but it's not being accepted on our side (Successfactors)

Resolution

Keywords

KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-SSO , Single Sign-on , Problem

Product

SAP SuccessFactors HCM Core all versions