SAP Knowledge Base Article - Public

2232622 - Blank Screen While Accessing User Logon Activity


While accessing User Logon Activity, the user receives a blank screen.

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Click on User Logon Activity.
  3. User will recieve a blank screen without any data.


In order to make the funcionality works, the User should have a Business Role assigned to the user, please proceed with the following steps.

  1. Go to the Business Configuration work center.
  2. Click on Implementation projects.
  3. Open Fine Tune activity.
  4. Go to the tab Fine Tune.
  5. Search for the activity Administrator Analytycs.
  6. Select the checkbox Business role.
  7. Go to the Business Analytics work center.
  8. Click on Design Reports.
  9. Search for the report User logon Activity.
  10. Click on Assign and select a Business role.



KBA , report , business role , not loading , usage and response time statistics , user logon activity , cod_user_logon_ana_q0001 , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To


SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711 ; SAP LE APPL.PLATFORM 1802