SAP Knowledge Base Article - Public

2232057 - The report exceeded the maximum size allowed

Symptom

  • When processing a report within the Learning Management System the following error is returned:
    • The report exceeded the maximum size allowed (xx,xxx,xxx bytes).
    • The size can vary depending on configuration settings.

Environment

  • SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Attempt to run a report immediately or via a schedule and it will fail with the error mentioned in symptoms.

Cause

  • A maximum allowed size limit has been reached.

Resolution

  • The maximum allowed size for reports must be increased to support the report size. This setting is located in the Admin Console under System Admin->Configuration->System Configuration->Report System->asyncStorageMaxSize.
  • Details of this setting:
    • The asyncStorageMaxSize property contains the maximum size (in bytes), after which the system aborts attempts to store the report in the database.
    • Suggested Value:10485760
    • Maximum Value: Email being send from the LMS system has a maximum limit of 20 MB. If you are NOT using Email to send the report, then you can technically increase asyncStorageMaxSize.
    • Example: asyncStorageMaxSize=10485760

Keywords

report exceeded the maximum size allowed, report size, max size report, asyncmax size, asyncStorageMaxSize, Report System, The report has exceeded the maximum allowed size, email size, email attachment, LMS , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions