SAP Knowledge Base Article - Public

2232057 - The report exceeded the maximum size allowed


  • When processing a report within the Learning Management System the following error is returned:
    • The report exceeded the maximum size allowed (xx,xxx,xxx bytes).
    • The size can vary depending on configuration settings.


  • SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Attempt to run a report immediately or via a schedule and it will fail with the error mentioned in symptoms.


  • A maximum allowed size limit has been reached.


  • The maximum allowed size for reports must be increased to support the report size. This setting is located in the Admin Console under System Admin->Configuration->System Configuration->Report System->asyncStorageMaxSize.
  • Details of this setting:
    • The asyncStorageMaxSize property contains the maximum size (in bytes), after which the system aborts attempts to store the report in the database.
    • Suggested Value:10485760
    • Maximum Value: Email being send from the LMS system has a maximum limit of 20 MB. If you are NOT using Email to send the report, then you can technically increase asyncStorageMaxSize.
    • Example: asyncStorageMaxSize=10485760


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