SAP Knowledge Base Article - Public

2231854 - Appointment Status is Open after Migration Which was Left Empty in Migration Template

Symptom

You have a requirement to modify the existing Appointment for some fields. So, you left the Status field empty of those Appointments.

After migration, the status of the Appointments changed to Open.

Cause

The default status for an Appointment is Open. So, if you leave the field empty, system consider it as Open and hence, the status changed.

Resolution

If your requirement is to modify the existing Appointment, the preffered option is to use Mass Data Maintenance.

When you export the CSV file through Mass Data Maintenace, do not change the status and retain the current status during import aswell.

 

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711