SAP Knowledge Base Article - Public

2230961 - An Application Error occurs when the final approver is approving a Position Change Workflow Request

Symptom

An application occurs when the final approver attempts to approve a position change workflow request.

The final approver can Update or Cancel the workflow request without receiving an error.

Environment

SuccessFactors Employee Central

Reproducing the Issue

  1. Import Position data 
  2. Initiate a Position Change workflow request for an employee
  3. Approve the request

Cause

  • This application error is caused by having one or more required fields left blank in a Position object definition.
  • The application error only occurs for the final approver when saving because the change is being permanently committed to the database for the user.
  • Editing or cancelling does not commit the data to the database tables so there is no check to ensure required data is present. 

Resolution

  • To resolve the error, each Position object definition which is missing data for a required field must be edited so that data exists in all required fields.
  • The issue can be resolved for many Position objects through Import.

 

Keywords

KBA , LOD-SF-EC , Employee Central , How To

Product

SuccessFactors HCM Suite 1508