SAP Knowledge Base Article - Public

2230010 - How to Request an Instance Index/Re-index in Recruiting Management

Symptom

  • What is an index/re-index?
  • In what situations should an index/re-index be used?
  • How to request an instance index/re-index in Recruiting Management

Environment

SAP SuccessFactors Recruiting Management

Resolution

Note: The initial index is no longer required as once the RCM module is enabled, the index is automatically created.

Changes to the Candidate Profile:

  • Uploading the Candidate profile XML or changing it does not require a instance reindex.
  • Changes to the candidate profile will rarely require a re-indexing of the search index.
  • Only the following changes to the candidate profile template may require a re-index:
    • After an import of new candidates thru legacy import (Check KB article 2279481 for more detail)
    • Changing the field type of a field
    • Issues with the search tab or search results. (Product Support can validate if the reindex is necessary)

IMPORTANT: Changing the field type of a field is not recommended for live customers, as it can cause application errors on existing records, storing data that does not match the new field type.

How to request an re-index:

In order to request a re-index, please open a Support Incident with the following MANDATORY information:

  • Company ID
  • Data Center
  • Reason for the request

IMPORTANT:

    • If this information is not provided, the Operations Team will not proceed with the request.

See Also

KB article 2279481 - Candidate imported via Legacy Data Migration but is not visible in the system - RCM

When to Request a Reindex of the Candidate Profile Template

Keywords

SF, success factors, reindex, RCM, refresh, re build, rebuild, instance index , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors Recruiting all versions