2228374 - How to use the Audit Trail to check on new hires Activities

SAP Knowledge Base Article - Public

2228374 - How to use the Audit Trail to check on new hires Activities

Symptom

  • New Hire went through the I9 Verification process after completing their New Employee Step.

Environment

  • I9 Verification process work queue.

Reproducing the Issue

  • The new hire has a I9 Verification activity after completing the new employee step.

Cause

  • After completing the new employee step the new hire manually started a new activty under the I9 Verification process.

Resolution

  1. To check to see how the activity got into the I9 verification work queue you need to go to the audit trail.
  2. Find the candidates name and then hover over the audit trail icon to the right and click on the icon as seen in the screen shot below.

Audit.png

   3. Once selected a pop up box will appear and you can view the entire audit trail of this activity.  If you want additional information pertaining to a specific time inside the audit trail, clik on the line item and another pop up box with additional specific information will appear. See screen shot below:

Audit 2.png

   4. In the example above I wanted to investigate further the line item Process End. Once I selected the line item the pop up box appeared and provided additional information. 

 

Keywords

  • Audit Trail
  • Work Queue
, KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions