SAP Knowledge Base Article - Public

2227046 - Instance Synchronization tool - Data for the MDF Objects not getting synced


Data for the MDF Objects is not getting synced with the Instance Synchronization Tool


SAP SuccessFactors HCM Suite


The default set up on the Instance Synchronization tool only supports sync for the Configuration Items, such as: Rating Scales, Picklists, Workflows, RBP Roles, System Properties, Competencies, Families & Roles, Form Label Translation, RBP Groups, Templates - (PM Templates, CDP Templates, GM Templates), Dashboard Settings, MDF - (Object Defintions, Rules, Picklists, Config UI), Foundation Objects, Data Model.


The option to enable Sync MDF Data on your SuccessFactors instance is based on Customer's demand which requires a change on the backend to be performed with the help of SuccessFactors Engineering team. If you wish to have this option enabled for your SuccessFactors instance, please raise a support incident by referencing this Knowledge Based Article for our Support team to assist you further.

Once the Support Team confirms that the Sync MDF Data has been successfully enabled on the required instances, follow the steps below to access this tool in Admin Center:

  1. Login to SuccessFactors instance --> Admin Center
  2. Navigate to Manage Permission Roles --> Select the required role
  3. Go to Permissions and select Manage Instance Synchronization
  4. You will see a checkbox to enable Sync MDF Data

This will now allow you to sync the MDF data for the required objects on the above mentioned instances.

NOTE: MDF Data can be synced between instances on different datacenters, except from Preview to Production, when Preview is on another release (see example below)


Note for Support Team: Please refer internal memo for more details.


MDF: Metadata Framework, 2ac0fd3830acbd55874e2ba54ab3af1cec021dbf, sync, , KBA , instance sync tool, mdf , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , LOD-SF-PLT-TLS , Tools , LOD-SF-MDF-MGD , Manage Data - Create, Update & Delete , Product Enhancement


SAP SuccessFactors HXM Suite all versions