Once a user has completed a learning item, the grade displayed on the user's learning history does not match the score earned.
SuccessFactors Learning Management System - LMS
The learning item is configured with online content. The content object configuration is set to score based on completion.
The "Percentage grade" displayed on the user's learning history for the item is the actual grade earned for that item. This varies from the "score" on the content object associated with that item, as the content item scores based on completion of the content.
For example, if there is only one content object associated with the learning item, then once the user has gone through all of the content they are considered to be 100% completed.
KBA , LOD-SF-LMS , SuccessFactors Learning , Problem