SAP Knowledge Base Article - Public

2225168 - LMS: Grade vs. Score

Symptom

Once a user has completed a learning item, the grade displayed on the user's learning history does not match the score earned.  

Environment

SuccessFactors Learning Management System - LMS

Cause

The learning item is configured with online content.  The content object configuration is set to score based on completion.

Resolution

The "Percentage grade" displayed on the user's learning history for the item is the actual grade earned for that item.  This varies from the "score" on the content object associated with that item, as the content item scores based on completion of the content.  

For example, if there is only one content object associated with the learning item, then once the user has gone through all of the content they are considered to be 100% completed.  

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508