SAP Knowledge Base Article - Public

2224586 - LMS: Scheduled Offerings on Learning Plan Display "ENROLLED/NOT IN SESSION"

Symptom

On the user learning plan, some scheduled offerings display "ENROLLED/NOT IN SESSION" message.

SO_LP_NOT IN SESSION.png

 

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Enroll a user in a scheduled offering with segments starting on a day and time in the past or future; not overlapping with the current date and time.
  2. On the user's Learning Plan, view the assigned scheduled offering. 
  3. The status displays as "ENROLLED/NOT IN SESSION". 

Cause

The current date and time are not within the start and end times for the scheduled offering's segments.

Resolution

This is expected behavior.

Since the day and time are in the future (or not overlapping with current time and date), the status will reflect that there are no segments in session currently.

SO_Segment_times_future.png

If there are segments overlapping with the current date and time the scheduled offering is viewed in the learning plan, then the status will display as "ENROLLED".

Keywords

kal, kac, ENROLLED/NOT IN SESSION, segments, ENROLLED, segments overlapping , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions