SAP Knowledge Base Article - Public

2224023 - Error while creating VLS Schedule offering - LMS

Symptom

When Creating a VLS schedule offering the below error appears.

Error:

The meeting could not be updated on the VLS server. Please try again later or note the error code and contact your VLS administrator.

VLS Error Code: All meetings must be unlisted

Environment

Learning Management System - VLS 

Reproducing the Issue

When creating a schedule offering, enter all relevant details, like start time , primary instructor and VLS server and click on create. 

The Schedule Offering does not get created and displays the below error:

 

Error:

The meeting could not be updated on the VLS server. Please try again later or note the error code and contact your VLS administrator.

VLS Error Code: All meetings must be unlisted

Cause

The WebEx site you are attempting schedule the session on has “All meetings must be unlisted” enabled. This means all scheduled sessions must be created as unlisted meetings (not visible on the public WebEx calendar).

Resolution

There are two options available to correct this issue.

1. Update the WebEx VLS Connector configuration file to include ‘listing_type’ is “UNLISTED”

VLS1.png

 

2. Alternatively, the “All meetings must be unlisted” setting can be disabled in WebEx. To access this, log in to WebEx site using administrator account. Click on “Site Administration” link and then on “Site Settings” link. Find the “All meetings must be unlisted” option, uncheck it and then click on the “Update” button.

 

VLS2.png

Keywords

VLS error , creating schedule offering , WebEx , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508