2223928 - Recruiter unable to access Onboarding dashboard

SAP Knowledge Base Article - Public

2223928 - Recruiter unable to access Onboarding dashboard

Symptom

  • The recruiter is not able to see the Onboarding dashboard to perform their function as a recruiter.

Environment

  • Onboarding Dashboard for Recruiters

Reproducing the Issue

  • When logging in the recruiter does not see the Onboarding dashboard.
  • The user has permission as a recruiter.

Cause

  • In the user profile the user is marked as a recruiter and also as an employee.
  • When marked as an employee the permissions for a recruiter will not work.

Resolution

  1. Go to Security.
  2. Users.
  3. Search for the user name.
  4. Select the user name.
  5. Pop up box will appear.
  6. Check the user's Title if it has Employee as the title and if Employee Check box is marked.

Employee.png

 

 

 

 

 

 

 

    7. If these are marked you need to remove the tilte from Employee and uncheck the Employee box and click update.

  

Keywords

  • Recruiters permissions
  • Unable to see Onbarding Dashboard
  • Recruiter
  • Admin
  • Permissions
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SuccessFactors HCM Core 1508