You will not be able to preview a custom form in a custom OWL(Object Work List) screen even though you have configured it and you will notice either of the following issues:-
- Preview button is not working(no actions is getting triggered).
- Error: No Records Found
- Message: Generating Preview..., but no PDF is previewed.
Reproducing the Issue
- Navigate to the Custom Work Center.
- Select the document.
- Click on Preview.
The reason why you face such issues are because of the preview functionality in the custom OWL screen of a custom form is currently restricted.
You can use the preview functionality from the QAF(Quick Activity Floorplan) screen for a custom form in a custom screen. So configure the preview functionality in the QAF screen.
KBA , LOD-CRM-EMP , Employee , How To