SAP Knowledge Base Article - Public

2223619 - Not Possible to Preview a Custom Form From a Custom OWL Screen

Symptom

You will not be able to preview a custom form in a custom OWL(Object Work List) screen even though you have configured it and you will notice either of the following issues:-

  1. Preview button is not working(no actions is getting triggered).
  2. Error: No Records Found
  3. Message: Generating Preview..., but no PDF is previewed.

Reproducing the Issue

  1. Navigate to the Custom Work Center.
  2. Select the document.
  3. Click on Preview.

Preview.png

Cause

The reason why you face such issues are because of the preview functionality in the custom OWL screen of a custom form is currently restricted.

Resolution

You can use the preview functionality from the QAF(Quick Activity Floorplan) screen for a custom form in a custom screen. So configure the preview functionality in the QAF screen.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711