SAP Knowledge Base Article - Public

2221032 - Performance Management: Drop down rating scale appears instead of Star rating

Symptom

  • We recently moved from PMv11 to PM v12A forms The default rating scale type visible in the form is STAR rating.

 star.jpg

  • After validation of the old PM v11 form to the new V12A form, the form does not display the default STAR rating scale type. It shows only drop-down values.

Environment

  • Performance Management

Reproducing the Issue

  • Launch v12 PM form, and confirm whether a STAR rating scale is used or a drop-down rating scale

Cause

  • When a reverse scale is used, only drop-down values are displayed. If you have a reverse-scale in obj/comp section then it will not show star rating as well.

Resolution

  • This is functioning as designed. To use the star rating system, you cannot use a reverse scale.

Keywords

  • Reverse scale, star rating, v12
, KBA , LOD-SF-PM-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Suite all versions