2219622 - Advanced Search Functionality For Extension Fields Using Special Characters

SAP Knowledge Base Article - Public

2219622 - Advanced Search Functionality For Extension Fields Using Special Characters

Symptom

In the Advanced Search Screen, when you search using Extension fields with the value that contains any sepcial character such as underscore, hyphen, period etc the result of the search is not desirable or looks incorrect.

Reproducing the Issue

  1. Navigate to any work center view (Eg: Maketing -> Campaigns)
  2. Choose Show Advanced Filter option
  3. Enter a value for extension field ABC e.g.: XX_YY

- The Result displays records which contain either XX OR YY as values for the extension field ABC. Whereas, you expect the records which contain the exact value XX_YY.

Cause

Currently the search functionality with special characters works only with standard fields and not with extension fields. This is the current system behavior.

In this case the special charaction underscore ( _ ) was considered as a separator and therefore the the system disaplayed results with 'OR operator' execution of the search.

The same applies to other special characters as well.

 

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C CORE all versions ; SAP Hybris Cloud for Customer all versions