Symptom
This KBA focuses only on Legacy picklists. For MDF picklists see KBA 2328179 - Legacy to MDF Picklist Migrations | General Information
While using the Instance Synchronization Tool and syncing picklists between instances, you may see the "External Code not Unique" error.
Environment
BizX Platform
Cause
From the 1505 release onwards, syncing picklists requires that a unique External Code is assigned for each existing picklist option, or it cannot be successfully synched.
Resolution
The external code field on the picklist file should be populated on both source and target, and it should be identical before we do the sync. The sync will consider the PicklistID + External code criteria to match the records across source and target.
Keywords
External Code not unique , KBA , LOD-SF-PLT-SYN , Instance Synch , Problem