2218844 - SAP Jam: Notification email content is center aligned

SAP Knowledge Base Article - Public

2218844 - SAP Jam: Notification email content is center aligned

Symptom

Default SAP Jam notifications have all the text left aligned. When we customize the template, we are not allowed to change anything in the content area. Despite that, the alignment of the content area changes to center.

Environment

SAP Jam

Reproducing the Issue

  1. Customize the e-mail template from Admin->Email Templates in SAP Jam.
  2. Send a preview e-mail to self.
  3. Note that all the content including the body (non-customizable) is center-aligned now.

Resolution

  1. As Company Admin in SAP Jam, navigate to Admin->Email Templates.
  2. Click “Edit” on the “Background & Page” section.
  3. Add the following style to both the “Email Background Style” and the “Page Background Style”:
  4. “text-align:left;width:auto;”
  5. Click “Update” and “Preview”.
  6. The generated e-mail should then be left aligned, even the center message portion.

Keywords

KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions