SAP Knowledge Base Article - Public

2216839 - Parent key not found error when running Deny Expired Approval Processes APM

Symptom

  • com.plateausystems.elms.util.helper.ElmsUncheckedException: Error occurred in Deny Expired Business Process APM Job

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    Caused by: com.plateausystems.elms.util.process.ElmsProcessException: com.plateausystems.elms.util.helper.ElmsCreateException: SQLException - Could not create com.plateausystems.elms.bo.businessprocess.impl.BusinessProcessServiceImpl record!

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    Caused by: java.sql.SQLIntegrityConstraintViolationException: ORA-02291: integrity constraint (BCBSNC_STAGE_TMS.FK_TAP_ACTION__TAP_ACTION_STAT) violated - parent key not found

Environment

  • SuccessFactors Learning Management System

Reproducing the Issue

  • Attempt to run the Deny Expired Approval Processes APM

Cause

  • This is caused by a problem within the database.

Resolution

  • Please create a new incident with the support team so that operations can make a correction that will allow this APM to function normally.

Keywords

KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SuccessFactors Learning 1508