2215692 - Opening OpenDocument link on a second browser tab the user is prompted for logon credentials in BI 4.1 SP 5 patch 5.4

SAP Knowledge Base Article - Public

2215692 - Opening OpenDocument link on a second browser tab the user is prompted for logon credentials in BI 4.1 SP 5 patch 5.4

Symptom

Opening OpenDocument link on a second browser tab the user is prompted for logon credentials

 

Environment

SAP BusinessObjects Business Intelligence 4.1 SP5 patch 5.4

Reproducing the Issue

  1. From a Web browser such as Internet Explorer open a WebI document using OpenDocument url link
  2. Enter logon credentials using Enterprise authentication
  3. Open a new tab
  4. Open another WebI document using OpenDocument url link 

Cause

  1. The issue is caused by a temporary regression
  2. The issue has been tested and has not been reproduced in BI 4.1 SP5 patch 5.5, in SP6 and in SP6 patch 6.1 

Resolution

Please install patch 5.5 for SP5, SP6 or patch 6.1 for SP6 

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

Crystal Reports 2008 V1