2215389 - How to publish the price changes in Items/Scheduled Offerings to catalogues so users can see the new price(s)-LMS

SAP Knowledge Base Article - Public

2215389 - How to publish the price changes in Items/Scheduled Offerings to catalogues so users can see the new price(s)-LMS

Symptom

I have manually updated the prices at an Item Level (Related Section->Mores->Pricing).

Also in the Chargeback tab I selected Non 'No Charge' option such as 'Charge to Buyer's Specified Account Code'. However, the users are still not able to see the changed prices in catalog search.

Could you investigate the reason for that? Thanks!

Environment

Learning Management System - LMS

Reproducing the Issue

Take an Item for example:

1) At Item Level  go to Related Section->Mores->Chargeback Tab

Make sure you select Non 'No Charge' option in the 'Update the Purchasing Option for the Item' section such as 'Charge to Buyer's Specified Account Code' (this is the working logic, we need a chargeback purchasing option when the Item has a price), hit 'Apply Changes'.

2) Go to Related Section->Mores->Pricing Tab, manually change the Price and Hit 'Apply Changes'.

Cause

When you applied the price changes at Item Level (Related More->Pricing Tab), you didn't select to publish the changes to related catalogs.

Kindly follow the steps in the Resolution Section.

Resolution

Step 0: Go to the Pricing Tab

Step 0.png

Step 1: Options for Price Change Propagation

Step 1.png

Step 2: Define the Items you want to change the prices

Step 2.png

Step 3:

Define New Price for Items or SOs

Note: If you want to publish the changes to catalogues, you MUST check below checkbox

Step3.png

Step4: Select the catalogues you want to publish the price changes to

Step4.png

Step 5: Finalize and Confirm

Step5.png

 

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions