SAP Knowledge Base Article - Public

2213656 - Candidate Privacy options - Recruiting Management

Symptom

How does the Candidate search work, when using Candidate Privacy options?

Environment

SAP Successfactors Recruiting Management

Cause

Privacy options impact the Candidate visibility to instance users, Candidate searchability in Recruiting > Candidates and the possiblity to forward Candidates to requisitions and to colleagues.

Resolution

To enable Candidate Pricay options:

  1. In provisioning, go to Edit Candidate Privacy Options.
  2. You can choose which candidate will have the privacy option:
  • External Candidate.
  • Internal Candidate.
  • Intranet Candidate .
  1. Click "Save Settings".
  2. Click on Sync Visibility Options (This option will only be available if there are candidates whose share profile flag is not yet set, then the "Sync Visibility Options". "Sync Visibility Options" is a one time activity for an instance to update the candidate share profile "null" values with default settings. Once update is done, "sync" button will be greyed out.

To access the candidate page, the user need to have Candidate Search permissions and the needs to be configured correctly in the Candidate Profile (Candidate) template and in Succession Data Model (User).

The candidate profile can be configured in confluence to "Ask external candidates whether they want to be found across borders (EU data privacy requirement)".


If this option is not enabled the default is to search worldwide.


If this option is enabled candidates can choose from 3 options:

  • Only Recruiters managing jobs I apply to.
  • Any company Recruiter in my country of residence.
  • Any company Recruiter worldwide.

NOTE: These options are not configurable. Remove or add a new one is not possible.

How these selections can affect candidate search:

1. Only Recruiters managing jobs I apply to.

Most restrictive.

Candidate will never be found in candidate search.

Only visible on the requisitions they have applied to.
Candidate cannot be forwarded to colleague; attempts to forward the candidate will prevent colleagues from being found in the search, but will not provide an explanation of why.

2. Any company Recruiter in my country of residence.

A Recruiter in the candidate's country of residence will find the candidate in a candidate search.

System checks to match country value (option id) of person doing the search with the candidate's country.

Country value for recruiter is tracked in employee data file by option id.

This is why using the picklist/option id is critical.
Recruiters without a country on their employee profile will receive an error when they try to search.
Candidate cannot be forwarded to colleague; attempts to forward the candidate will prevent colleagues from being found in the search, but will not provide an explanation of why.

3. Any company Recruiter worldwide.

Candidate can be found by any recruiter - no restrictions.

Anybody can find anybody as long as they have search permissions.

This is the default setting if the Privacy feature is not turned on.
*Recruiter = any user (that is, a hiring manager or other user with candidate search or requisition visibility permissions will be treated the same as a recruiter in these examples.)

Please consider following visibility options / Recruiting user perspective scenarios:

Recruiting user is:

A - Country of Candidate = Germany1
B - Country of logged in user = Germany
C - Country of logged in user = Switzerland
D - Country of recepient user (in forward to colleague) = Germany
E - Country of recepient user (in forward to colleague) = UK
F - Country of the job requisition = Germany
G - Country of the job requisition = Switzerland
(H - Recruiter managing the job, the candidate applied to)

     
 Visibility Option of the Candidate is: Is the candidate searchable? Can I forward the candidate to requisition?  Can I forward the candidate to a colleague?  
 1. Only recruiters for jobs I have applied to  NO - also in H  Yes, if the candidate is created directly from the job requisition.  NO - also in H
 2. Any company recruiter in my country of residence

 A + B - Yes
 A + C - No

 A + B + F - YES
 A + B + G - No

 A + B + D - YES
 A + B + E - No

 3. Any company recruiter worldwide  A, B, C, F, G - YES  A, B, C, F, G - YES  A, B, C, D, E, F, G - YES

1 Please note that the country names are just examples and the system will behave in the same way, if using another countries.

Keywords

privacy option, Only recruiters for jobs I have applied to, privacy, , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions