SAP Knowledge Base Article - Public

2211714 - De-activate greyed out email notifications template settings

Symptom

You are unable to deactivate certain E-mail notification templates. They are appearing as greyed out.

You would like to have access to de-activate/activate these email notification settings.

The greyed out templates would look something like this:

E-Mail Notification Settings Screenshot.jpg

Environment

SuccessFactors Cloud HCM: Admin tools

Resolution

The email notifications settings that are grayed out are mandated by the system and cannot be deactivated.

You can edit the template as per your needs, however you cannot de-activate the notification while the module that invokes it is active.

Keywords

Deactivate Email notifications Greyed out disable Time Off Notifications disable Payout Notifications Deactivate Time Off Notifications Deactivate Payout Notifications , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem

Product

SuccessFactors HCM Core 1508