2209181 - Home Page not Refreshing Automatically in HTML

SAP Knowledge Base Article - Public

2209181 - Home Page not Refreshing Automatically in HTML

Symptom

Home Page shows latest data only when we manually refresh the page.

Reproducing the Issue

  1. Go to Home work center.
  2. Select Settings icon and select Refresh.
  3. System shows the latest data, but you are expecting the system to be refreshed automatically.

Cause

In the settings you maintained Auto Refresh as 0 - No auto refresh.

Resolution

  1. Go to Home work center.
  2. Select Settings icon and select Personalize.
  3. Select Settings.
  4. Under Auto Refresh select appropriate time for the question After how many minutes?.
  5. Select Save.

Note: By default in Silverlight homepage, auto refresh triggers once every 5mins and in HTML UI it is 15mins.
You can only change this settings in HTML.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1705 ; SAP LE APPL.PLATFORM 1708