SAP Knowledge Base Article - Public

2204677 - How to reset API User's password in Successfctors BiX system


You wish to change the API user's password.

At times, if the password has expired, Integrations would fail with an authentication error even if you haven't made any changes.


Successfactors BizX system


  1. Go to admin tool
  2. Under Manage Employees, click on  Reset User Passwords
  3. Click on "Reset individual user password (with supplied password)", if not already selected.
  4. Search for the API user on your intance, this is the user for whom we want to reset the password.
  5. Select the user, and enter the new password and click on the "Reset User Password" button.


See Also

In order to further avoid the expiration of the password, in which case the integrations would fail if not addressed.

Go to Admin ToolsPassword & Login Policy Settings

Here, set the Maximum Password Age (in days) to -1 to avoid expiry of the API User from under "Set API login exceptions..."


API User, SFAPI, API Password expired, API Password reset , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , How To


SAP SuccessFactors HCM Core all versions