SAP Knowledge Base Article - Preview

2204319 - LMS: How to remove surveys from a user's learning plan

Symptom

  • The surveys will remain on a user's learning plan is as per system design but are there different ways to remove optional surveys?
  • If an item has a survey associated to it, the survey will be assigned to the user once the item is completed whether the survey is optional or required.
  • If the survey is required, the user must complete the survey to receive credit but if it is optional the survey is staying on the learning plan and showing as overdue.
  • You can remove a required survey from the user but he/she will not be marked as completed for this training. The only option is to mark the survey as optional, record learning and remove the survey.

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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

SAP, SF, LMS, learning, evaluation, clean up overdue item evaluations, APM, survey, optional, overdue, remove, delete, learning, plan, user , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-APM , Automatic Processes , LOD-SF-LMS-EVA , Surveys , How To

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