Variable Pay - why does form include ineligible users and grayed out in the form?
This is a configuration issue most likely.
By default, the form will include ineligible users on form and greyed out.
Please fill out a change request so our support engineer can make a configuration change.
Product Support only:
Please update the template xml to have this value set to true:
KBA , LOD-SF-CMP-VAR , Compensation Integration Issues with Variable Pay , Problem