SAP Knowledge Base Article - Public

2202785 - Error HDB 05408: Unable to connect to the BI Platform. Check your connection settings

Symptom

  • This error is in the category of Business Objects Enterprise Platform error messages.
  • Attempting to connect Lumira Desktop to SAP BusinessObjects BI Platform 4.1 results in the error

 

Unable to connect to the BI platform. Check the connection settings.  (HDB 05408)

Environment

  • SAP Lumira Desktop

Cause

  •  SAP BusinessObjects BI Platform server machine name was not entered in the preferences of Lumira Desktop.

Resolution

  • Enter the SAP BusinessObjects BI Platform server machine name in the preferences of Lumira Desktop.

 

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  • Also ensure that the Tomcat server all BOE servers including CMS are on diffferent computers.

Keywords

 BI Lumira HDB05408 HDB 05408 BOE BI BusinessObjects SAP Plat form param , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , BI-LUM-LIM , Lumira In-Memory Add-on to BOE , Problem

Product

SAP Lumira, desktop edition 1.0