SAP Knowledge Base Article - Public

2202676 - 360 Multi-Rater: Automatic Send on Due date did not occur for some forms

Symptom

Automatic  Send on Due date did not occur for some 360 forms

autosendduedate.png

Environment

360 Multi-Rater

Reproducing the Issue

  • Admin tools-->360 Reviews-->Manage Route maps
  • <select routemap>-->edit route step
  • Select 'Automatic send on due date'

Cause

There may be some invalid participants (purged, inactive, etc), which caused the auto-routing failure

Resolution

Open and save the form manually which eliminates the invalid participants. The automatic  job can then route this form.

Keywords

  • Automatic Send on Due date, route map
, KBA , LOD-SF-MTR-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors HCM Core all versions