2200042 - Recruiting - Interview Summary not displaying the ratings or thumbs icons

SAP Knowledge Base Article - Public

2200042 - Recruiting - Interview Summary not displaying the ratings or thumbs icons

Symptom

Interview summary ratings and “Thumbs Up/Thumbs Down” icons are not displayed to users set as interviewers of candidates.

Interview KBA 1.jpg

Environment

SAP SuccessFactors Recruiting Management

Resolution

If a user only set a "Thumbs up/Thumbs down" but actually do not set ratings to the candidate’s competencies, other users will not see the icon on the Interview Summary section.
This is an expected behavior of the system.
However, as soon as the interviewers set the ratings accordingly, both the Interview ratings and "Thumbs up/Thumbs down" icons will be displayed to all interviewers.

Interview KBA 2.jpg

Keywords

KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions