SAP Knowledge Base Article - Public

2197254 - How to Maintain Preferred Method of Contact in Contact Master Data

Symptom

You would like to know where you can maintain preferred method of contact in contact master data.

Resolution

  1. Go to Customers work center.
  2. Go to Contacts view.
  3. Open the Contact XYZ (XYZ represent Contact name).
  4. Edit the Contact XYZ.
  5. Under Header select the field Best Reached By.
  6. Maintain the value and select Save.

Best_Reached_By_Contact.png

Keywords

KBA , SRD-FIN-ACP , Payables , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708