SAP Knowledge Base Article - Public

2196301 - Maximum Number Of Tenants Reached

Symptom

You are requesting a new Test or Production tenant and the following error message is displayed.

Maximum Number Of Tenants Reached

Cause

This is the system expected behavior.

You have been provided with a fixed number of Tenants , Whenever the system exceed the fixed number of tenant , then this error message is displayed.

 

Resolution

Error message displayed is Maximum Number Of Tenants Reached

Case 1 : You have a requirement to have another Test Tenant, But in standard package you are allowed to have only one Test Tenant and one Productive Tenant,

In this case, you need to first trigger a Termination Request via Request Termination of either of the Test Tenant,

Once you have requested a termination for either tenant, then a service request will be generated and will be sent to SAP , after the termination ,you can again request a New Tenant .

Case 2: You have one Test Tenant and one Productive Tenant , On top of it , You want to have another Test Tenant.

Then, Please contact your Account Manager or SAP Channel Partner or SAP Contact to discuss about getting a New Test Tenant.

NOTE: Any error message other then the above(Technical), Please report an incident to SAP.

 

Keywords

KBA , maximum number of tenants reached , maximum number of system reached , LOD-CRM-LA , Live Activity , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Travel and Expense 1505 ; SAP Cloud for Travel and Expense 1508 ; SAP Cloud for Travel and Expense 1602