2194006 - Catalogs File Template Not Supported By 64 Bit MS Office

SAP Knowledge Base Article - Public

2194006 - Catalogs File Template Not Supported By 64 Bit MS Office

Symptom

You are trying to upload Catalogs to the system using the Microsoft Excel template, however you are not able to do so due to a message informing that the template must be in 64-bit.

Reproducing the Issue

  1. Go to Product Portfolio work center
  2. Go to Catalogs view
  3. Download the Catalog File Template
  4. Open it
  5. Receive the message

Cause

System is working as expected. Catalog templates do not support Office 64 bits.

Resolution

In order to use the templates it is necessary to use a 32 bits version of the Microsoft Office.

Keywords

KBA , SRD-SRM-PRP , Product Portfolio , How To

Product

SAP Business ByDesign 1711