Symptom
Yearly retraining items assigned to users via curriculum.
Some of the items that have been assigned via a curricula that are due are not showing up on the My Learning Plan/Assignment tile on the main screen. We need all items that are due to show up on the My Learning Plan / Assignment tile.
How do we get them to display?
Environment
SAP SuccessFactors Learning - All Supported Versions
Reproducing the Issue
Item assigned via Curriculum:
- Set the Item as retraining every 2 years after completion (Initial Basis:Event, Initial Numbers; 120 days, Retraining Basis:Event, Retraining Numbers: 2 Years). And define Item as Required and Curriculum has Basis and Effective Date >
- Assign this curriculum to a user, you will see this item shown in 'Due Later' section
- Record the learning of this item for this user which triggers the reassigning of this item and required date is in 2 years from today.
- Note the item is not shown in Due Later section which should be.
Resolution
There's a configuration point controlling the Curriculum Items and Curriculum Requirements Display Threshold:
- Navigate to System Admin > Configuration > System Configuration > USER LEARNING PLAN
# Since 1305
# The admin can configure Learning Plan Display Threshold for Curriculum Requirements and Items.
# The threshold is in days and the system will only display qual Items and qual Requirements on the
# Learning Plan with Required Dates that are inside the threshold and (items should have been completed at least once so that their retraining interval settings kick in).
learningPlanQualItemsAndRequirementsDisplayThreshold=90
Meanwhile, you should also make sure the 'Due Later' section has been enabled in your instance. Still within USER LEARNING PLAN
# Due more than a month from now
timeline.buckets.later.id=later
timeline.buckets.later.label=label.todo.view.Timeline.Later
timeline.buckets.later.expanded=true
See Also
Keywords
learningPlanQualItemsAndRequirementsDisplayThreshold, curricula, item, display, retraining, learning, plan , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CUR , Curricula , How To