2190753 - No Hyphen allowed in address panel

SAP Knowledge Base Article - Public

2190753 - No Hyphen allowed in address panel

Symptom

Symptoms:

  • Physical Address Panel in NES is standard panel and we should be able to enter – in the address field.
  • Unable to enter – in physical Address panel in NES step.
  • Error: “Address 1 – illegal symbols have been entered”

Environment

Environment:

  • Microsoft Windows 7 Enterprise Service
  • SF HCM Onboarding

Reproducing the Issue

Reproducing the issue:

  1. Login to the SF HCM instance with your credentials.

 11.png

     2. Go to onboarding and open settings >> Panels >> New Employee Step >> US_I9_Physical Address Panel. Please use any address using – (hyphen)

1.png

 

Cause

Cause:

  1. This error is due to misconfiguration of XpressHR.Wizard.ValidatorRegEx.Address key in Super Admin site >> Account Options.
  2. The Key XpressHR.Wizard.ValidatorRegEx.Address is not setup in Super Admin site >> Account Options

Resolution

Resolution:

  1. Login to Super Admin site.

 2.png

     2. Go to Customer instance >> Account options.Search for XpressHR.Wizard.ValidatorRegEx.Address in search box.

 4.png

     3. If you are unable to find any Key. Add a New key with below details:

                       Key: XpressHR.Wizard.ValidatorRegEx.Address

                      Value: [^{\.,?!\'\" + '"' + @";:\(\)\-_}]+

                      (Note: Remove – from the above value and click on create button)

 5.png

Now again if you follow the replication steps, you will not receive the validation error message.

Keywords

KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions