When creating a new step in the route map for launched forms using the Modify Form Route map,the additional step is always added in the last step.
- For a single form,we can add the additional step in the last step and then use drag and drop functionality to re-order the steps as per the requirement.
- For a group of forms,the additional new step cannot be re-ordered as the drag and drop functionality cannot be used.It can only be added at the last step for a group of forms.
- Successfactors HCM Suite
- BizX Platform
Reproducing the Issue
Steps to reproduce:
Admin Tools--->Modify Form Route Map
Search by Form Template-->Then select the required PM template and then select the group of forms which requires modification.
Search and select the forms in which the new step should be added-->Next-->Add a step.
- In the Modify stage,the new step can only be added as the last step.The functionality for drag and drop is not available.Drag and drop functionality is only available for single forms.
Currently this is an expected behaviour of the system and it is a system limitation that the new step added in the route map for a group of forms can't be re-ordered.
The user should create the route map with the correct steps before form launch. That is best the practice. However, it’s easy to do some modification for a single form as system can handle that technically.That is a recommendation for all customers.
Route Map,Modify Form Route Map , KBA , LOD-SF-PM , Performance Management , Problem