SAP Knowledge Base Article - Public

2186234 - Got error "Property SelectedLanguagePacks 'en' must include the system locale." when installing Dashboard 4.1

Symptom

  • Error message: "Property SelectedLanguagePacks 'en' must include the system locale."
  • Unable to install Dashboard on windows7 SP1 system

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 SP6 (BI4.1SP06)
  • SAP BusinessObjects Business Intelligence Dashboards 4.1
  • Windows 7 SP1

Cause

It's a pure Chinerse OS without EN launguage pack installed. EN is default selection when selecting Launguage Packs during installation,
so the system must have English Launguage Pack installed.

Resolution

Workaround:

Add EN launguage Pack for system.

Keywords

install, dashboard, xcelsius, lang, en, error, chinese OS, win7 , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards 4.1