SAP Knowledge Base Article - Public

2184946 - How to Terminate the Automate Notitication Sent by System


You want to know how to terminate the automate notification when new customer invoice is generated.

Reproducing the Issue

You get a automate email notification by SAP once new invoice generate from your system.


  1. Go to the Account Management work center.
  2. Choose the Accounts view.
  3. Select the relevant account for which you want to terminate email.
  4. Choose Edit->General->Communication->Collaboration.
  5. Please revoke the required email for the Customer Invoice/Credit Memo.

After this,you have to go to:

  1. The Application and User Management work center.
  2. Choose the  Output Channel  Selection sub-view.
  3. Select the Show the Rule for  Customer Invoice in the drop down and choose Go.
  4. Revoke the configuration on the Output Channel for the Customer Invoice as Email.
  5. Save.


KBA , AP-CI , Customer Invoice Processing , How To


SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711