SAP Knowledge Base Article - Public

2184335 - Mail Notification Is Not Triggerred For Work Package Assignment.

Symptom

You have selected the Mail Notification checkbox for your project. However, the Mail Notification is not triggered to the project manger.

Reproducing the Issue

  1. Go to Project Management work center.
  2. Choose the Projects view.
  3. Select the relevant project and choose the Edit button.
  4. In the Project Planning tab you see that the Mail Notification checkbox is selected.

Cause

The Mail Notification will not be triggred to the project manager when the work packages are assigned to the team member by the project manager. If the work packages are assigned by the team member using Assign to me button then the Mail Notification will be triggred to the person responsible for the task and the project manager. If there is no person responsible for the task, the Mail Notification will be sent to the person responsible for the parent task.

Resolution

System is working as designed.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711