Symptom
"Failed to get SiteUrl" error when adding VLS Settings for Instructor
Cause
The site name and server address may not be same in the VLS configuration.
Resolution
Check the VLS configuration: Admin > System Admin> Configuration >VLS Configuration <url_api_address>http://plateautc.webex.com/plateautc</url_api_address>
<site_name>plateautc</site_name>
The text in bold should be the same in the api address and in the site name.
Keywords
Failed to get SiteUrl, VLS error , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem
Product
SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508