2184230 - "Failed to get SiteUrl" error when adding VLS Settings for Instructor-LMS

SAP Knowledge Base Article - Public

2184230 - "Failed to get SiteUrl" error when adding VLS Settings for Instructor-LMS

Symptom

"Failed to get SiteUrl" error when adding VLS Settings for Instructor

 

VLS-Validation.jpg

Cause

The site name and server address may not be same in the VLS configuration.

Resolution

Check the VLS configuration: Admin > System Admin> Configuration >VLS Configuration <url_api_address>http://plateautc.webex.com/plateautc</url_api_address>
<site_name>plateautc</site_name>

 

The text in bold should be the same in the api address and in the site name.

 

Keywords

Failed to get SiteUrl, VLS error , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508