SAP Knowledge Base Article - Public

2181520 - How to measure network bandwidth and latency

Symptom

There are tools available from within the SAP C4C tenant to measure the network bandwidth and latency from the browser to the C4C server. Here are the detail steps on how to use this tool.

1. To measure network latency

a. Open the tool using the following URL

https://<yourtenant>/sap/public/ap/ui/repository/BYD_COD/Common/Diagnostics/diagnostic_tests.html

Network Latency.png

b. Press the Start Latency Test button

 

Start Test.PNG

c. Execute this test at least 3 times and provide the screenshot of the three executions to SAP Support

Execute Test.PNG

2. To measure network bandwidth

a. Open the tool using the following URL

https://<yourtenant>/sap/public/ap/ui/repository/BYD_COD/Common/Diagnostics/diagnostic_tests.html

Network Latency.png

b. Press the Start Download Test button

Start Download.PNG

c. Execute this test at least 3 times and provide the screenshot of the three executions to SAP Support

Latency Results.PNG

Keywords

KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP Cloud for Customer all versions ; SAP HYBRIS C4C CORE all versions