SAP Knowledge Base Article - Public

2181232 - Portlet Tiltle not appearing in PDF Print

Symptom

  • Issue in printing Employee Profile
  • Portlet label not appearing while printing the Profile

Environment

  • Success Factors - Employee Profile Module

Reproducing the Issue

  • Navigate to Home-> Employee Profile
  • Portlet contains label (e.eg Good Deeds)

 

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  • Click on the button : Take Action -> Print PDF
  • The name of the portlet is not visible in the PDF.

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  • In the above PDF , we ccouldn't  see the title for one of the portlets .

Cause

The Portlet Title section would be containing HTML tags due to which PDF print file is not showing the title of the portlet

Resolution

Navigate to Admin Tools-> Configure Employee Files .

  • Select the respective dashboard .
  • Search for the portlet which has the issue and then click on the edit option for that portlet :

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  • Check the Portlet Title section

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  • There are some html tags defined in this section.Remove these tags and put the name of the Portlet.

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  • Click on Save .

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  • Save the changes on Dashboard as well .
  • Now , navigate back to Employee Profile and create the PDF again :

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  •    We can now see the Title of the Portlet in the Print PDF as well .

Keywords

  • Employee Profile Printing
  • Create PDF issue
  • Portlet Title not appearing in PDF Print
, KBA , LOD-SF-SCM , Succession Management , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core all versions