SAP Knowledge Base Article - Public

2180183 - Employee Central: Script error when navigating to employment information page

Symptom

Getting following script error when navigating to employment information page

 

1ScriptError.png

Click Ok->Scroll down--->Compensation and Spot bonus portlet keeps on loading without displaying data

2 Loading.png

 

Environment

SuccessFactors Employee Central Employment Information Page

Cause

Advances is enabled in the system.But deduction is not.Its mandatory that deduction management must be enabled with advance functionality.

In employment information page  advances portlet is housed inside the spot bonus or recurring pay component portlet.

System is trying to load the portlets inside the employment information page,unfortunately spot bonus portlet is throwing a validation error due to advances-deduction config issue and hence script error.

Resolution

Enable deduction management from backend(provisioning.

3Enable.png

Keywords

Script error,Employment information page,Advances,Loading , KBA , LOD-SF-EC , Employee Central , Problem

Product

SuccessFactors HCM Suite 1505