2177870 - Report pages display diagonally when viewed in Crystal Reports Viewer on Mac OS X

SAP Knowledge Base Article - Public

2177870 - Report pages display diagonally when viewed in Crystal Reports Viewer on Mac OS X

Symptom

  • Page displays diagonally.
  • When viewing a report in Crystal Reports Viewer on Max OS X 10.10, it displays the page diagonally.
  • Attemting to view a report on OS X Yosemite in Crystal Reports Viewer results in the report being displayed in a slated format. 

Environment

  • Crystal Reports Viewer 2011
  • Crystal Reports Viewer 2013
          
  • Mac OS X - 10.10 - Yosemite

Reproducing the Issue

  1. Install Crystal Reports Viewer on a Mac with OS X Yosemite.
  2. Open a report with saved data in Crystal Reports Viewer.

    Notice the pages displays diagonally.

Cause

  • This issue has been reproduced at SAP, and has been tracked under SAP Note 2178454

Resolution

  • There is unforunately no product update that resolves this issue at this point.

Keywords

Apple, Mac, OSX, CR Viewer, slanted, diagonal , KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Bug Filed

Product

SAP Crystal Reports Viewer 2011 ; SAP Crystal Reports viewer 2013