1) You set up an e-mail template in Admin Tools > Edit Applicant status configuration for the system status “Deleted On Demand By Candidate”, "Deleted On Demand By Admin" or "Declined DPCS":
2) A Candidate profile of an existing applicant is deleted by the candidate or admin OR the candidate declines DPCS:
3) The applicant is automatically moved to the Deleted On Demand By Candidate status:
But no notification is sent out to the candidate.
Reproducing the Issue
The correspondence portlet shows that no status triggerred e-mail was sent out to the applicant:
The status triggerred e-mail notifications can be sent out only to existing candidates.
KBA , LOD-SF-RCM , Recruiting Management , Problem