2175607 - No drop down value for division/department/location fields in Talent Search v2

SAP Knowledge Base Article - Public

2175607 - No drop down value for division/department/location fields in Talent Search v2

Symptom

User Directory File contains multiple values for division,department and location fields but still no drop-down value showing for them in Talent Search v2.

Environment

Succession

Talent Search v2

Reproducing the Issue

  • Click on Succession tab
  • Go to Talent Search v2
  • Under Basic Information add Location field and click on the drop-down, no value in the drop-down. Similar behavior for division and department fields.

 

               TalentSearchv2.png

 

Cause

If a user does not have Succession Management and Matrix Report permission then he won’t be able to see drop-down values for Division, Department and Location even though the values are present in the User Directory File.

Resolution

For RBP instance:

  1. Go to the role of the user under ‘Manage Permission Role’ who is doing the Talent Search.
  2. Click on Permission tab.
  3. Under Succession Planners select "Succession Management and Matrix Report” permission.
  4. Save the changes.

For non–RBP instance:

  1. Go to Admin tools
  2. Under Succession click on “Succession Management and Matrix Report” permission.
  3. Search for the user who is doing the Talent Search and give this permission.
  4. Save the permission.

Keywords

 

  • Talent Search v2.
  • No value for division/department/location fields in Talent Search v2.
, KBA , LOD-SF-SCM-SCM , Succession Management , Problem

Product

SAP SuccessFactors HCM Suite 1602