SAP Knowledge Base Article - Public

2175455 - Where can I download updates for Crystal Reports and Dashboard and Designer (Xcelcius) without a support Contract?

Symptom

SAP Crystal reports 2013 SP1 is no longer available for download.

Environment

  • Crystal Reports 2008
  • Crystal Reports 2011
  • Crystal Reports 2013

 

Reproducing the Issue

LOgin using S0014069652. Search for SAP Crystal reports 2013 SP1 download. If/when you find it, you'll get message stating that it's not on our account, and we did in fact purchase several lilcenses for it, which I'm sure you can verify on your end.

Resolution

Crystal Reports 2008 and above now has a public site where you can download the runtime packages as well as the Service Packs and Support Packs ( fix packs )

CR 2008 has full builds available but CR 2011 and 2013 are incrimental upgrades on, requires you to install each one.

To get there click on this link and set the fiters accordingly:

https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/patch_download/main_public.htm

For full builds you must have a Support Contract and access to Service Maeket place: https://support.sap.com

 

Keywords

support packs, service packs, crystal reports, public download , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2013