SAP Knowledge Base Article - Public

2175012 - How to enable checkbox in the workqueue for the managers in order to re-assign the activity of candidate

Symptom

 

1.Enabling checkbox in the work queue for the managers.

Environment

  • Applicable for all DC centres and KMS(Zerolag) Customers.

Reproducing the Issue

1.If the hiring manager role is not assigned for manager,checkbox will not be turned ON.

2.Hence manager cannot proceed with the re-assigning activity.

 

Cause

1.Improper Hiring Manager Role assignation turns to disable the checkbox in the work queue.

Resolution

1.If the manager does not able to re-assign the candidate from their own queue to other managers queue,below should be actioned ASAP:

2.Assign the hiring manager role to the manager so that he will be able to re-assign the candidates immediately.

3.Go to security-->Assign group to users--->Assign hiring manager role to the manager.

4.Please find the attached screenshot for your reference:

Work queue.JPG

Keywords

KBA , LOD-SF-OBD-ONB , Onboarding Core , How To

Product

SAP SuccessFactors Onboarding all versions