SAP Knowledge Base Article - Public

2174576 - Advances Will Be Paid To Traveler Only When The Expense Report Start Date Is In Future.

Symptom

You have submitted an Expense Report with Cash Advance of amount XYZ and it is Reimbursed.

You have reopened the Expense Report and submitted it without any changes and during the Approval Process the Approver declined the Expense Report.

The Advance amount and Approved amount in the Reimbursement History of Expense Report shows negative amount -XYZ.

You expect the Advance and Approved amount should show positive amounts.

Reproducing the Issue

  1. Go to the Travel and Expenses Work center in HTML UI.
  2. Show All Expense Reports and Find Expense Report ABC.(Status is Declined)
  3. Select the Expense Report ID ABC and choose Reimbursement History.

    You could see two line items ,first line item contains Advance and Approved and Reimbursement amounts of XYZ amount.
    The Second line item contains Advance and Approved and Reimbursement amount of -XYZ amount.

Cause

Advances can be paid to Traveler only when the Expense Report Start and End Dates are in future.
Expense Report has been resubmitted when the Expense Report Start and End Dates are in the past.

In this scenario,Cash Advance get automatically cleared and Traveler has to pay it back. Hence negative amounts are shown.

Resolution

System works as designed.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Travel and Expense 1502 ; SAP Cloud for Travel and Expense 1505 ; SAP Cloud for Travel and Expense 1508